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Privacy Policy
for
Gramici Logistics LLC
 

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Effective Date: January 2025

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Gramici Logistics LLC (“we”, “our”, “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our trucking dispatching services. By using our services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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We may collect the following types of personal information in connection with the services we provide:

  • Contact Information: Name, phone number, email address, and business details (for carriers, freight partners, and customers).

  • Operational Data: Information related to freight, routes, schedules, and truck capacity to manage dispatch and logistics operations.

  • Correspondence: Any information you share with us through customer support, emails, or phone calls.

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2. How We Use Your Information

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We use the information we collect to provide and improve our services, including:

  • Dispatch Services: To facilitate and manage trucking dispatch, freight coordination, route optimization, and load assignments.

  • Customer Support: To respond to inquiries, resolve issues, and offer personalized service.

  • Marketing and Communications: With your consent, we may send promotional emails or newsletters about our services, industry news, or updates.

  • Compliance and Legal Requirements: To comply with applicable laws, regulations, or legal processes.

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3. How We Protect Your Information

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We implement a variety of security measures to safeguard your personal information:

  • Data Encryption: Sensitive payment information is encrypted using SSL (Secure Socket Layer) technology.

  • Access Control: Access to your personal information is limited to authorized employees who need it to perform their job duties.

  • Data Retention: We retain personal information only as long as necessary for business purposes or as required by law.

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4. Sharing Your Information

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We do not sell, rent, or lease your personal information to third parties. However, we may share your information with the following types of entities under the following circumstances:

  • Service Providers: Third-party service providers (e.g., payment processors, email providers, or technology support) who help us provide our services. These service providers are contractually obligated to protect your data.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

  • Legal Compliance: If required by law, regulation, or legal process (such as a subpoena), we may disclose your information to comply with such obligations.

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5. Your Rights and Choices

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You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: If any of your information is inaccurate or outdated, you can request corrections.

  • Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations.

  • Opt-Out: You can opt out of receiving promotional emails or communications by following the unsubscribe link in our emails

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To exercise any of these rights, please contact us.

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6. Cookies and Tracking Technologies

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We may use cookies or similar tracking technologies on our website (if applicable) to improve user experience, analyze site usage, and serve targeted advertisements. You can control the use of cookies through your browser settings.

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7. Children’s Privacy

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Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from minors under 18 years old. If we learn that we have collected personal information from a in individual under 18, we will take steps to delete such information.

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8. Changes to This Privacy Policy

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We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

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If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Gramici Logistics LLC
Email: contact@gramicilogistics.com
Phone: (305) 216-5206
Address: 700 SW 78th Avenue Ste 107, Plantation, FL 33324

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